A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
I use traffic log cookies to identify which pages are being used. This helps me analyze data about web page traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help me provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.
I take your privacy very seriously and comply with the UK and EU law on handling cookies and provide (you) the user with means to remove such cookies or prevent your computer from accepting them in the future.
Blocking and removing cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
Below is a list of cookies used on this website:
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Data protection and confidentiality
Some services on this website require me to collect personal information from you. To comply with the Data Protection Act, I have a duty to tell you how I store the information I collect and how it is used.
Any information you do submit will be stored securely and will never be passed on or sold to any third party.
What information is being collected?
1.1 – We collect a variety of information before, during and after you book with Perspectives Photography and use any of our services. This includes:
• Names, Addresses and Contact Information of the person(s) placing an order with us.
• Names, Addresses and Contact Information of the person(s) using our services.
• Names (and in some cases ages and gender) of all participants of a photo shoot.
• Details and notes taken throughout a photo session or service provided to help us remember conversations during and details of your session.
1.2 – If you E-Mail us or send us messages via social media, these messages are stored within our email system or social media accounts. These messages are stored for as long as practicable to allow us to provide you with better future services.
Who is collecting the data?
2.1 – This data is being collected by Perspectives Photography, 8 Woodbury View, Broadclyst, Devon, EX5 3HJ. We use a password protected data management software to hold our data.
How is it being collected?
3.1 – The majority of our data is collected directly from you. Whether you fill out a form for us online, or tell us face to face, via the telephone, via e-mail or message.
3.2 – In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you – they will usually give us your name and details to allow us to process their order, and provide our service to you.
Why is it being collected?
4.1 – Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you.
4.2 – Some of the data we collect is to help provide you with a better customer service experience
4.3 – We are required by law to collect and store certain information relating to any order you place with us.
How will it be used?
5.1 – Data we collect will be used by Perspectives Photography to enable us to provide our services and products to you.
5.2 – Contact data (e-mail addresses) may be used to send you direct offers from Perspectives Photography about upcoming promotions or newsletters. These can be unsubscribed from at any time.
5.3 – Perspectives Photography may internally analyse data for business and forecast purposes.
5.4 – Perspectives Photography has a legitimate interest in using images taken in relation to your booking and may use these images in the following ways. Clients will be asked to specify their agreement or not to use of their images for different purposes on the booking form:
• On social media for promotion & advertising purposes
• On our website for promotion & advertising purposes
• For marketing materials (business stationary, flyers, business cards etc.)
• For publications/print
Who will it be shared with?
6.1 – We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:
a) Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)
•b) Manufacturers (our printing labs) if we are sending an order directly to you from a lab. (Information shared includes Name, Address and in some case e-mail address / mobile number)
•c) Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so d) Perspectives Photography uses, Light Blue Software, an externally hosted third party to manage and administer your account. Data is securely stored with them and not used for any other purpose than to provide a secure database for Perspectives Photography. e) Perspectives Photography uses Mail Chimp to administer newsletters. Again this is a secure online system used to enable us to contact you about latest offers and news that you may find of relevance. Mail Chimp does not pass your details on to any third party.
How will this affect you?
7 – We collect, store and process your data in such a way that should have no negative effect on you as an individual.
How long is the data stored?
10.1 – Most data we collect is stored indefinitely. This is to allow us to provide a better service to you as a customer in the event that you contact us again in the future.
10.2 – We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.
Access to stored data.
11.1 – If you have any questions about data we hold about you, please feel free to contact us. As well as trying to help you directly.
11.2 – You may request a copy of any data we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.
10.1 – If you would like any clarification on how we collect, store or process your data – please contact us directly.
10.2 – If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk
11.1 – This business is owned and operated by Jessica Farmer, trading as Perspectives Photography.
11.2 – Our principal place of business is at: 8 Woodbury View, Broadclyst, Devon, EX5 3HJ
11.3 – You can contact us in writing to the above address, or by email to email@example.com